For independent repair shops
Approved shopsMechanic OS
From the first symptom to keys in hand.
Guided customer intake, advisor-reviewed summaries, a branded customer portal, and a clear hand-off from the counter to the bay.
Find Mechanic OS in the field
The repair starts before the vehicle reaches the bay.
A front counter handles more than the repair order: the first conversation, missing details, questions about status, and the customer waiting for an answer.
Keep your existing shop management system. This workspace focuses on the work around the job; it does not replace repair orders, a parts catalog, or accounting.
The Mechanic OS workflow
FROM THE PUBLISHED PRODUCT MATERIALS- 01 / Intake
Capture the story earlier
Guided intake collects customer-reported symptoms, photos, and vehicle information before the next call.
- 02 / Review
Keep advisors in control
AI structures intake into summaries and draft work orders for advisor review. It does not automatically write the shop’s estimates.
- 03 / Authorise
Give customers one portal
A branded link brings together messages, status, estimates, and work authorisation.
- 04 / Complete
Make the hand-off clear
Carry reviewed context from counter to advisor, into technician workflow, and through to pickup.
Before you begin
Your team owns the repair.
AI creates drafts for review, not automatic quotes or confirmed diagnoses.
The shop remains responsible for inspection, estimates, and the work it performs.
The public connected-repair demo is explicitly fictional. It illustrates a workflow, not a customer deployment or measured outcome.
Access & availability
Take the next step
with Mechanic OS.
Invite-only for approved independent shops. Public self-serve signup is disabled; the access page explains invitations and onboarding.